I currently work at Agoda in Bangkok, Thailand.
In my role at Agoda’s Customer Experience Group, we work on an ecosystem of products for our customers, agents, and internal teams so we can provide the best support to our customers. This involves a lot of moving pieces, so collaboration with other designers and our product and business counterparts become key to the success of our products.
You can listen to my experience and the type of work we do in my episode of our Agoda design podcast.